Privacy Policy
Effective Date: February 26, 2026
Aurex Labs is committed to protecting your privacy and handling personal information with transparency, integrity, and care.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, shipping address, phone number, and payment details provided during account creation or order placement.
- Technical Information: IP address, browser type, device information, and website usage data collected through cookies and analytics tools.
- Transactional Information: Order history, purchase records, and communication with customer support.
This information is necessary to operate our website, fulfill orders, and maintain service quality.
Use of Information
Information collected is used for the following purposes:
- Processing and fulfilling orders
- Communicating with customers regarding orders, shipping, and support
- Improving website functionality and user experience
- Meeting legal and regulatory obligations
- Preventing fraud and maintaining security
- Analyzing website performance and customer behavior (where applicable)
We do not sell, rent, or share personal information with third parties for marketing purposes.
Data Security
Aurex Labs implements appropriate technical and organizational safeguards to protect personal data from unauthorized access, misuse, alteration, or disclosure.
These measures include:
- Encrypted transmission of sensitive data (SSL/TLS)
- Secure storage of customer information
- Access controls limiting data visibility to authorized personnel only
- Regular security audits and vulnerability assessments
However, no system is completely secure. Users should take appropriate precautions when sharing information online.
Cookies & Tracking Technologies
This website uses cookies and similar technologies to enhance user experience, analyze traffic, and support website functionality.
You may disable cookies through your browser settings, though this may limit certain features of the website.
Data Retention
Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Order and transactional data may be retained for compliance, auditing, and legal purposes.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information (subject to legal obligations)
- Object to or restrict certain types of data processing
- Withdraw consent where processing is based on consent
To exercise these rights, please contact Aurex Labs through official channels.
Third-Party Services
Aurex Labs may use third-party service providers for payment processing, shipping logistics, and analytics.
These providers are contractually obligated to handle data securely and in accordance with applicable privacy laws.
International Data Transfers
As a globally oriented business, personal data may be transferred to and processed in countries outside of your jurisdiction.
Where applicable, appropriate safeguards are in place to ensure data protection standards are maintained.
Children's Privacy
Aurex Labs does not knowingly collect personal information from individuals under the age of 18.
If we become aware that such information has been collected, it will be deleted promptly.
Changes to This Policy
Aurex Labs reserves the right to update this Privacy Policy at any time without prior notice.
Continued use of the website following any changes constitutes acceptance of the revised policy.
Contact
For privacy-related inquiries, data access requests, or concerns, please contact Aurex Labs through official channels: